We will gladly accept returns of unwashed, unworn, or defective Justice merchandise purchased either online or at any of our stores in the United States (including Justice and Justice Factory Stores) within 90 days of the original purchase date. When returning items to the store please make sure you have your receipt or online invoice. Shipping and handling are nonrefundable. To find the store location closest to you, please visit our store locator.
Unwashed, unworn, or defective merchandise purchased through our catalog or websites may be returned to U.S. stores (incluing Justice and Justice Factory Stores) under the "Returns and Exchanges" Policy above, or may be returned by mail within 90 days of the original purchase date to the Return Center listed below, following the instructions on the invoice. Refunds on returns to the Return Center will be provided in the manner in which the original purchase was made.
Address labels are provided. If you choose not to use the label provided or are ineligible for our free returns offer, you must prepay postage at the point of return. We cannot accept cash on delivery packages. Shipping and handling are nonrefundable.
Justice offers one free return label for each online order. Simply affix the Return Label on the front of the invoice to the package and send via U.S. Postal Service (not valid on purchases made in Justice or Justice Factory Stores). Please remove any previous labels or tape from the original package. The return label cannot be used for returns from AK, HI, or outside the United States. Shipping and handling are nonrefundable.
You must prepay postage at the point of return. We cannot accept cash on delivery packages. Shipping and handling are nonrefundable.
Return center address:
1901 State Road 240 East
Greencastle, IN 46135
Please allow 3 or 4 weeks for your return to be processed and a credit to be issued.
The Effective Date of these Purchase Terms and Conditions is March 1, 2011.
We will gladly accept returns of unwashed, unworn, or defective Justice merchandise purchased either online or at any of our stores in the United States (including Justice and Justice Factory Stores) within 90 days of the original purchase date. When you have an original sales receipt/invoice, refunds will be provided in the manner in which the original purchase was made, except where the original purchase was made online using PayPal. Merchandise purchased using PayPal and returned to stores with the invoice will be issued a store credit for the purchase price. Without an original sales receipt/invoice, we will extend a store credit for the current selling price of the returned merchandise.
We reserve the right to verify original purchase and to ask for identification for returns made without a receipt. Gift receipts and exchange receipts may only be used to receive a store credit or merchandise exchange for the price indicated on the receipt. Shipping and handling are nonrefundable.
A 10-day waiting period is required before customers having purchased by check will be given a refund. Discounts given at the time of purchase will be deducted from returned merchandise. In the event of a return or exchange, discount will be forfeited and may not be reused.