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CLUB JUSTICE FAQS

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COVID-19 Program Updates

An important update for Club Justice members: We are extending expiration dates for all active Club Justice rewards that have not expired (as of April 1) through May 31. Additionally, any new rewards issued on and after April 3, 2020, will be valid for 60 days instead of the usual 45 days. We’re also suspending points expiration for any points set to expire between now and May 31, 2020, to give you more time to earn points and rewards. For more information, read below.

We are temporarily pausing the expiration of points and giving members more time to use their points before they expire. Any points that were set to expire between April 1 through May 31 will be paused and will not expire until June 1. All points will remain visible within your online account profile.

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New Reward Certificates:

Any customer who earns a $10 reward certificate on or after April 3rd will now have a 60-day expiration period (versus the previous 45 day expiration). This will be shown within your online account.

Existing Reward Certificates:

Any customer who had earned a $10 reward certificate that has not expired as of 4/1 will now have that reward expiration date be extended until May 31, 2020. Your online account profile will reflect the new expiration date.

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For the rest of our regular Club Justice FAQs, please read below.

Membership

Sign up for Club Justice to learn about the perks of the program.

Club Justice is a free loyalty program where members can earn points as they shop Justice towards rewards savings on future purchases. Members also enjoy exclusive offers, invites, and first dibs on all things Justice! Enjoy these perks, just by enrolling:

– Earn 1 point for every $1 spent as a Club Justice member, and earn 1.5 points for every $1 spent when you use the Justice Credit Card.

– Get a $10 reward for every 200 points you earn. The more you shop, the more rewards you earn.

– Qualify for free shipping on purchases of $50 or more. Sign in and save every time you shop online.

– We'll send you a birthday surprise for your girl!

– Pop-up perks that build on fun activities for you and your girl.

– Club Justice members recieve $5 off a future purchase, just for signing up!

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Club Justice members have access to special deals and discounts throughout the year. Here’s how you can make sure you get the discounts (when applicable).

Join Club Justice one of two ways:

1. Sign up online

This is the easiest way to enroll in Club Justice! Signing up online ensures you'll get all the perks of being a Club Justice member.

If you already have an account on ShopJustice.com but aren’t enrolled in Club Justice, sign into your account and press the “get started” button at the top of your account page. After you’ve enrolled, your account will be eligible for Club Justice discounts. If you enter your information and receive an error, you may already have a Club Justice account – please double-check your log in information and try to sign in again. If you have more than one Justice account, please contact us so we can help you sort it out.

Psst!: You’ll always need to be signed into your Club Justice account when shopping online to ensure you receive Club Justice discounts. For phone orders, provide your Club Justice email or phone number to our representative.

2. Sign up in store by providing your phone number and email address to the cash associate. Then be sure to also create a Justice online account here.

Note: When creating your online account, you must use the same email and phone number you provided when you signed up for Club Justice in the store. You’ll then be able to access your Club Justice dashboard, which will display the points you’ve earned, dollar value of rewards, points until next reward, and more.

Psst!: You’ll always need to be signed into your Club Justice account when shopping online to ensure you receive Club Justice discounts. For phone orders, provide your Club Justice email or phone number to our representative.

Links to help you out:

– Create an account on ShopJustice.com here. Then press the “get started” button at the top of your account page. After you’re selected to join Club Justice, your account will be eligible for Club Justice discounts. Psst!: You’ll always need to be signed into your Club Justice account when shopping online to ensure you receive Club Justice discounts. For phone orders, provide your Club Justice email or phone number to our representative.

Manage your profile Note: Make sure your primary email address is the same for all Justice accounts you have.
Manage your address book and make sure you have a valid shipping address, billing address, and phone number on file. Note: Make sure your phone number is the same for all Justice accounts you have.

– If you have more than one Club Justice account, please contact us so we can help you sort it out.

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Club Justice is open to store and online shoppers in the U.S. (excluding U.S. territories). Unfortunately, non-U.S. residents are not eligible to participate at this time. Ascena associates may join the program. Terms and Conditions and restrictions apply. See complete T&Cs.

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Points, Perks & Rewards

Club Justice members earn 1 Justice point* per $1 spent on merchandise purchases (including gift cards). Justice Credit Cardholders** can earn 1.5 points per qualifying $1 when they use the Justice Credit Card. Don’t have a card? Apply now!

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Club Justice members receive a $10 reward by email once they have reached 200 points in their account. Rewards can be redeemed at any U.S. Justice store or at shopjustice.com.

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An important update for Club Justice members: We are extending expiration dates for all active Club Justice rewards that have not expired (as of April 1) through May 31. Additionally, any new rewards issued on and after April 3, 2020, will be valid for 60 days instead of the usual 45 days. We’re also suspending points expiration for any points set to expire between now and May 31, 2020, to give you more time to earn points and rewards. Check your online account to see your current rewards!

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An important update for Club Justice members: We are extending expiration dates for all active Club Justice rewards that have not expired (as of April 1) through May 31. Additionally, any new rewards issued on and after April 3, 2020, will be valid for 60 days instead of the usual 45 days. We’re also suspending points expiration for any points set to expire between now and May 31, 2020, to give you more time to earn points and rewards.

Check your online account to see your reward point balance and to find out how many points you are away from your next reward! We also send you a monthly status email letting you know what your current point balance is and how many points you are away from your next reward.

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For online transactions, your Club Justice rewards and welcome offer must be used on orders that are greater than the value of the coupon, before shipping & handling or tax is added. Our system must be able to process a payment of any kind in order to place and process your order.

Club Justice rewards do not apply towards shipping & handling or tax.

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Good news! Your Club Justice welcome offer and rewards may be combined with other offers.

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Want more exclusive perks and benefits? Sign up for Justice Emails and SMS text messages to be a part of special event invites, early access to sales, first peek at new arrivals and member only offers!

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In order for your order to qualify for Free Shipping on a $50 purchase, you need to log into your Club Justice account and have a subtotal at or above $50.00.

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Account Information

After enrolling in Club Justice, members are able to create an online account, or log into their existing account where they will see their Club Justice account dashboard. The dashboard displays current rewards, points balance, and number of points needed for the next reward. Every month, we send members an email providing an account recap, a current point balance, and the number of points they are away from their next reward.

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Club Justice members are not able to merge two separate accounts.

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To change your information, simply log into your online account and update your information.

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We want you to feel super jazzed about being a Club Justice member! However, if you would like to opt out, send an email to info@justiceretail.com to unsubscribe. Please include in the email: your name, your email (the email you use for Club Justice) and your phone number as well as a specific request to opt out of Club Justice.

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Sign in to your Justice account online (or create one if you haven’t already). Go to Manage My Account, then select “add child”, add child’s name and birthday, then select save. Double check the birthday you enter, as you will not be able to change it once you save it.

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