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CLUB JUSTICE FAQS

Membership

Why join Club Justice?

Club Justice is a free loyalty program where members can earn points as they shop Justice towards rewards savings on future purchases. Members also enjoy exclusive offers, invites and first dibs on all things Justice! Just by enrolling, members get free standard shipping on orders shipping to the contiguous U.S. of $50 or more (after all promotions and discounts excluding taxes), a $5 welcome offer and can start earning points towards $10 rewards.

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How do I join Club Justice?

It’s fast, free and easy to sign up. Just ask an associate in any U.S. Justice store or enroll now.

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Who can join Club Justice?

Club Justice is open to store and online shoppers in the U.S. (excluding U.S. territories). Unfortunately, international residents are not eligible to participate at this time. Ascena associates may join the program. Terms and Conditions and restrictions apply. See complete T&Cs.

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Points, Perks & Rewards

What are Club Justice points?

Justice points* are earned at 1 point per $1 spent on merchandise purchases (including gift cards). Justice Credit Cardholders** can earn 1.5 points per qualifying $1 when they use the Justice Credit Card. Don’t have a card?

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How do I earn and redeem rewards?

Club Justice members receive a $10 rewards certificate by email once they have reached 200 points in their account. You may redeem your rewards at any U.S. Justice store or at shopjustice.com.

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Do my rewards expire?

Reward certificates expire 45 days from the date of issuance. Check your online account to find out your current rewards!

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Do my reward points expire?

Rewards points earned expire 365 days from issuance. Check your online account to find out your reward point balance and to find out how many points you are from your next reward! You'll also receive a monthly status email letting you know what your current point balance is and how many points you are from your next reward certificate.

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Why does it say my reward hasn't met the threshold?

For online transactions, your Club Justice rewards certificates and welcome offer must be on orders that are greater than the value of the coupon. Our system must process a Credit Card on merchandise in order to place and process your order. Club Justice rewards to not apply towards shipping & handling or tax.

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Do Club Justice rewards combine with other offers?

Your $5 welcome offer and Club Justice rewards may be combined with other coupons!

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How do I hear about special promotions and offers?

Sign up for Justice Emails and SMS text messages to one of the first with news of invites, promotions and new fashion. Find out more about more Club Justice benefits here.

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Account Information

Where can I see my point balance and account activity?

After enrolling in Club Justice, all members are able to create an online account, or log into an existing online account, where they’ll find an exclusive Club Justice Account dashboard. You won’t initially be able to view your point or reward activity. While we get our new loyalty program up and running, we’re experiencing a little glitter in our system and are working hard to provide you access to this information as soon as possible. Please check back for your points balance and available rewards. In the meantime, check your email for Club Justice updates!

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Can I merge accounts?

Club Justice members are not able to merge two separate accounts.

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Can I make changes to my girls’ birthday information?

We’re working hard to add this feature, but the ability to update birthday information is not available at this time.

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How do I update my phone number or email?

To change your information, simply log into your online account and update your information.

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How do I opt out of Club Justice?

Super jazzed! This is how we want you to feel about being a Club Justice member but if you would like to opt out, send an email to info@justiceretail.com to unsubscribe. Please include in the email: your name, your email (the email you use for Club Justice) and your phone number as well as a specific request to opt out of Club Justice.

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