Top Customer Questions
Order status can be checked via email. You will receive emails keeping you up-to-date about the status of your order.
Order status can be checked through the
order status page. You may access your order status 24 hours a day and view information about your most recent
orders as well as past orders.
Learn more about cancelation and ordering exceptions.
Once your online or phone order is submitted, you have 30 minutes to make a change or cancel the order. Give us a call at 866-246-5822 and we'll do all we can to help you.
Orders placed in stores cannot be changed or cancelled.
Loyalty Program & Account Access
Club Justice members receive a $10 rewards certificate by email once they have reached 200 points in their account. You may redeem your rewards at any U.S. Justice store or at shopjustice.com.
Email & Print Subscriptions
Subscribe to our promotional emails to receive information about sales, new arrivals, outfit ideas and so much more! First time email subscribers will receive a 15% off coupon for your next online or in-store purchase (U.S. residents only). Interested? Simply go to our homepage and select “sign up for email” in the footer, or sign up in store. Canadian resident? Sign-up in a Canada store to receive emails just for you.
To unsubscribe, simply select “unsubscribe” from the Justice email you receive (at the bottom of your email). Other opt out options include Contact Us or send a request to opt out via email to: firstname.lastname@example.org.
Sign up to receive our catalogs and mailings and enjoy some time with your girl picking favorite outfits and items to shop for, you’ll also receive special coupons and offers (U.S. residents only). Sign up in store by providing your name and address or contact us at email@example.com. After signing up, it may take between 6-8 weeks to receive the next mail piece.
Text INSIDER to 42779 to sign up for text message alerts!
By texting INSIDER to 42779, you agree to receive recurring marketing messages from Justice with offers and information at the mobile number you designate. Text messages may be sent via automatic telephone dialing system. Your consent to receive text alerts is not required as a condition of any purchase. You must be at least 18 years of age, and must either be the mobile account holder or have authorization to enroll the designated mobile number in the Justice Text Messaging Program. Message and data rates may apply. Text STOP to 42779 to opt out. Text HELP to 42779 for help. Full terms and conditions are available at //shopjustice.com/customerService/terms#mobile-features.