JUST SHINE PRODUCT RECALL
Just Shine Product Recall FAQ and Statement
The following products are included in the recall:
A: The following products are included in this recall:
A: First, stop using it. If you have the recalled products please return it in your nearest Justice store and the sales representatives will be able to assist you onsite. We are accepting all returns, even if you don’t have a receipt. Please do not mail the products.
A: Yes. You will receive a full refund after returning your product. Please go to your nearest Justice store and the sales representative will be able to assist you onsite with a return. If you bought the product online please return to your nearest Justice store.
A: Customers with questions may call our Customer Care Team at 1-866-246-5822 (Inside U.S.) or 1-214-258-0171 (Outside U.S.)..
A: We are working in full cooperation with the FDA and Health Canada to make sure as much product is returned to us as soon as possible during this voluntary recall. Justice tests its cosmetics, applying standards that include The Consumer Product Safety Commission’s standards for children’s products, the Food and Drug Administration’s (FDA) mercury regulation, and Health Canada’s cosmetic heavy metal regulations.
A: To date, Justice is not aware of any adverse reactions, injuries or illness caused by the possible presence of asbestos in the recalled products. Based upon the available information, the product also is not likely to cause any adverse consequences. However, inhalation of asbestos over time has been linked to serious adverse health consequences. The well-being and satisfaction of our customers is of paramount importance to Justice. The products are included in the recall out of an abundance of caution. We are going above and beyond industry standards in the name of customer safety to make sure our customers are safe.
A: As a parent, we are sure you will do what you feel is best for your child.
Justice is committed to providing safe products to our customers. Whenever questions may arise, we take them seriously. Justice launched a rigorous and expansive investigation. That process continues at this time.
We are working with the Food and Drug Administration (FDA) and Health Canada during this voluntary recall.
The Just Shine Shimmer Powder was removed from our stores back in June when we launched our internal investigation. A small number of units (3,500) were supplied by the vendor and sold to our customers.
Out of an abundance of caution, Justice has now instituted a voluntary recall of our Just Shine Shimmer Powder. This recall has been initiated due to the reported presence of asbestos in tested samples of the Just Shine Shimmer Powder product, which Justice sold from March through June 2017.
During our testing process, one set of laboratory tests showed no evidence of asbestos. A second round of testing revealed trace amounts of asbestos.
To date, Justice is not aware of any adverse reactions, injuries or illness caused by the possible presence of asbestos in the recalled products. Based upon the available information, the product also is not likely to cause any adverse consequences. However, inhalation of asbestos over time has been linked to serious adverse health consequences.
Justice has removed the product from sale and asks customers who have the product to stop using it. In addition, we have ended sale of and recalled all eight products which were supplied by the vendor who provided the Just Shine Shimmer Powder product. Justice has ended its relationship with that vendor.
Products included in the recall are:
- i. Just Shine Shimmer Powder
- ii. Just Shine Bronzer Brush
- iii. Just Shine Makeup Palette (11 piece – pinks)
- iv. Just Shine Makeup Palette (11 piece – blues)
- v. Just Shine Eye Shadow Palette (5 piece – cool)
- vi. Just Shine Eye Shadow Palette (5 piece – pinks)
- vii. Just Shine Makeup Palette (9 piece glitter cream)
- viii. Just Shine Eye Shadow Palette (9 piece eye shadow and glitter cream)
Text INSIDER to 42779 to sign up for text message alerts!
By texting INSIDER to 42779, you agree to receive recurring marketing messages from Justice with offers and information at the mobile number you designate. Text messages may be sent via automatic telephone dialing system. Your consent to receive text alerts is not required as a condition of any purchase. You must be at least 18 years of age, and must either be the mobile account holder or have authorization to enroll the designated mobile number in the Justice Text Messaging Program. Message and data rates may apply. Text STOP to 42779 to opt out. Text HELP to 42779 for help. Full terms and conditions are available at //shopjustice.com/customerService/terms#mobile-features.