Payments, Gift Cards & Services

Payments

What payment types are accepted on your site?

We accept Visa, MasterCard, American Express and Discover as well as Paypal, Apple Pay, Amazon Pay and Klarna. Please note that we do not accept any other methods of payment apart from those listed above.

How many gift cards can be applied to an order as payment?

Multiple Justice eGift cards can be applied to any order.

Why isn't my Justice credit card accepted as a payment option?

Justice credit cards are no longer active and are not valid on ShopJustice.com. For questions related to a Justice credit card, please contact Comenity Bank for assistance. Their phone number is: 855-796-9632.

Can I split my order payment between multiple credit cards?

No, only one credit card type per transaction may be entered; however you may enter a combination of Justice eGift cards and a credit card. Note: Gift and eGift cards purchased before January 15, 2021 are no longer valid and not redeemable on ShopJustice.com or anywhere Justice merchandise is sold.

Do you price match other retailers?

No, we do not price match any other retailer.

Who do I contact for Justice credit card billing or payment related questions?

For questions related to a Justice credit card, please contact Comenity Bank for assistance. Their phone number is: 855-796-9632.

Gift Cards & Services

Do you offer gift cards and eGift cards?

Yes we do offer eGift cards (but not physical gift cards). Purchase eGift Cards here! The gift card will be added to your cart and you may check out with it as part of your order. Note: The eGift card will be sent to your email address - giving you the option to either forward it to its recipient or print it and deliver in person!

How soon will I receive the eGift card I ordered?

Immediately in most cases! If you don't see it in your email after receiving your order confirmation, check your spam, junk and promotional folders. Note: If there is an issue with your payment your order will be held until verified, or up to 48 hours.

Are gift cards returnable?

All gift cards are final sale and cannot be returned. No longer need a card? Consider using it as a gift for a family or friend, or use it to buy items to donate - you'll brighten the life of a girl!

How do I return or exchange an item given as a gift?

Unfortunately, we don't have a way to facilitate an exchange. Items returned will be credited against the original payment for the order. We recommend you contact the purchaser and work together to find the perfect gift for the gifted recipient. See return information here. If a different size is needed, please note that our items sell out fast and are rarely replenished, so you may want to re-order quickly.