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LIVE JUSTICE APP

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General FAQs for the Live Justice App

The Live Justice app is a fun, safe and free social app that encourages girls to express themselves, find inspiration from Girls with Heart Ambassadors and Justice stylists, create and share posts or wishlists, and get a behind-the-scenes look at all things #LiveJustice.

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The Live Justice app is now available on the App Store for Apple devices and on Google Play for Android Devices. This includes iPhone, iPad,iPod touch, and most Android devices. When inside the App Store, search for "Live Justice". You'll see our pink Live Justice logo. Do not be confused by our other app for parents, Justice Catalog. To download the Android version of the app, visit the Google Play store here.

Only one account can be on a device at a time. You may have multiple devices for one account. The app is available within the U.S.A. only.

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Account Registration & Getting Started

To get started, users needs to create an account. She can do so by pressing the center key icon on the bottom of the screen. This will begin your account creation process. Usernames are automatically generated by pressing the green button - but be careful before you move on, as there is no way to go back and see a previously-generated username after you have passed through it.

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To use all of the features on the Live Justice app, users must register their device to create a unique account. This process is securely protected by ChildGuard software to ensure that they are protected and parents have the ability to monitor user activity on the app once she is engaging with friends.

To register, users must enter a parent or guardian's email address to send an activation verification email. Upon receipt of that email, the parent will be asked a series of questions through the Child Guard system to ensure verification. When the approval is completed by the parent/guardian, the girl will see a "+" appear on the bottom center screen of the App, signaling that she is now able to post to the newsfeed and add friends.

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In the spirit of the app community and for safety, the child is able to create a fun alias that showcases their personality by combining names from the large selection of pre-determined user names provided.

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Girls with Heart ambassadors receive personalized names to identify them as ambassadors, as they are automatically added into your friends timeline upon arrival into the Live Justice App.

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Once a girl is registered and approved, she can begin building her profile. Choose a status update from our library of statuses to be displayed on the user profile page. These will change throughout the year. Then pick out an avatar and a background image. Note that you are not able to upload photos for the avatar and background image.

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If you are unable to login to your account or need to access your account from a new device, press on the Settings icon in My Profile and press “Recover Account”. Input the original registered email address to have a unique 4-digit code sent to you. After you’ve received that code, click the blue “I Have a Code” button on the Settings screen and input your unique four-digit code to recover your account.

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How to Use the App

Finding Friends

Under Profile, tap the top right Search (Magnifying Glass) icon. Enter the friend's full username including the hashtag and numbers then tap done. A message will appear that the request was sent. The friend will have to check their inbox to accept the invite.

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Once a girl is registered and approved, she becomes a Justice Insider. With this comes the ability to add friends that are also using the Live Justice app. To add a friend, click on the magnifying glass and select "add a friend" in the top right corner. Users will have to enter the entire username of their friends, including the number sign and four-digit number behind their automated name. This full user name is able to be seen in the profile page, found by clicking the top right icon on the main screen.

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Wishlist

To create a wishlist, a user can click on the catalog icon on the bottom of the main app screen. This will allow the user to browse the latest Justice styles. To add an item to a wishlist, the user simply taps the heart on the item’s picture, clicks “Save to Wishlist” at the bottom of the screen, and chooses which wishlist to save it to.

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The Swipe to Fave wishlist feature allows users to swipe right when they want to add a product to their wishlist, or swipe left if they are not interested in adding that product. The Live Justice App features special products every few weeks in this wishlist so that users can come back and check out the latest products.

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To view a wishlist, users can tap the wishlist icon in the top corner of the catalog screen.

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Select the wishlist you would like to send to a parent. At the bottom of the page, select the option to “Share.” You will then be prompted to enter a parent email and select “Send.”

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Posting to Timeline

In order to post, your account must first be verified by a parent or guardian. Once your account is verified, a + will appear at the bottom of your home screen in the app. By clicking this + sign, you will then be prompted to create a post.

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Yes. After a post is created, you will receive an email that gives you the option to permanently delete the post. You may also delete a post in the “My Profile” section by pressing the three dots in the top right corner and selecting “Delete Post”.

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Privacy

No, all users will have an alias, and geo-location is never used within in the app.

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No, all users will have an alias, and geo-location is never used within in the app.

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As a child is potentially posting their image to a type of social network (although gated and safe) via the app, the FTC requires Justice to validate the parent or guardian's identity.

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On the post, tap on the 3 dots at the top right corner and a menu will appear with an option to "Report this Post."

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Permanently delete the account in the app at any time within the app's "Settings" feature or click the "Delete Account" link in any post notification email you've received.

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