We hope you love what you ordered! But in case you don't, we will accept returns of unwashed, unworn, or unused items purchased from shopjustice.com within 45 days of the delivery date. Once an order has been placed it can't be cancelled or changed. Refunds will be provided for items eligible for return in the manner in which the original purchase was made. Discounts given at the time of purchase will be deducted from returned merchandise refund. In the event of a return, discount will be forfeited and may not be reused. Final sale items are not returnable. Shipping and handling are nonrefundable. Customers are responsible for the return shipping label cost or postage to self-mail. The return label cost will be deducted from the refund due amount back to the customer. We reserve the right to verify the original purchase for returns requested without an order number or shipping confirmation. Initiate an online return here. Please allow up to 3-4 weeks for your return to be processed and a refund to be issued.
Click here to start a return.
To search for your order, enter one of the options below for each field:
1st field (Email Address or Phone Number). Enter the email address used for your order. Or, you may enter the phone number used when placing the order, but it must be a valid, working number or the search results will not find your order.
2nd field (Order Number of Return Number)Enter the order number associated with the item(s) you'd like to return (i.e. JUST-1234). You may locate your order number on the order or shipping confirmation email sent to you, or on the pack slip shipped with your item(s). Or, if you've already started a return for the items(s), you may enter the Return Number, which is found on the Return Instructions Packing Slip generated with your return label.
Select 'Search for an Order' to look up your order and download a printable return label. If you initiate a return online and chose to download and print the label, a $9.99 fee will be credited against your refund once your return is processed.
Send your eligible return through a carrier of your choice to: 10846 Commerce Way, Suite B, Fontana, CA 92337. All returns must be sent with prepaid postage; we do not accept C.O.D. We recommend using a traceable method to ship back your return.
APO/FPO and shipping outside of contiguous US cannot use our return labels (as they are FedEx ground). Please send your eligible return through a carrier of your choice to: 10846 Commerce Way, Suite B, Fontana, CA 92337. All returns must be sent with prepaid postage.
Shipping and handling are non-refundable. If you choose to use a different return method, shopjustice.com is not responsible for lost returns.